Shipping policy
Last Updated: 29 October 2026
Thank you for choosing Revami Naturals.
This shipping policy outlines the terms and conditions applicable to the shipping and delivery of products ordered from www.revaminaturals.com (“we,” “our,” or “us”).
Please read this policy carefully before placing an order.
1. Shipping Coverage
We currently ship only to serviceable locations within India.
We do not currently offer international shipping.
Delivery availability depends on the serviceability of your PIN code by our courier and logistics partners.
If your location is not serviceable, we may contact you regarding the available options, including order cancellation and refund, where applicable.
2. Shipping Charges and Free Shipping
We offer free shipping on all orders with a total order value of ₹600 or above. The order value is calculated [after / before] discounts and coupon codes.
For orders below ₹600, a flat shipping fee of ₹100 applies. This fee is shown on the checkout page before you pay.
Free shipping may also apply to selected combo packs or promotional offers, even when the order value is below ₹600. Eligible products or offers will be clearly marked as “Free Shipping” on the product page and at checkout. If no such label appears, the standard shipping rules above apply.
3. Order Processing
Orders are usually dispatched within 1-3 business days of being placed. In rare cases, such as high order volumes, sale periods, or stock checks, processing may take up to 7 business days. We will contact you if your order is likely to be delayed beyond this
Business days are Monday to Saturday, excluding public holidays. Orders placed on Sundays or public holidays are processed on the next business day
4. Shipping Methods
We work with reputable courier and logistics partners to deliver orders across India.
The courier partner assigned to your order may vary depending on factors such as
- Delivery location and PIN code serviceability
- Product availability
- Package size and weight
- Courier availability
- Other logistical requirements
Once your order has been dispatched, available tracking details will be shared with you.
5. Estimated Delivery Timeline
Delivery time begins after your order has been dispatched. Estimated delivery times are:
| Location | Estimated delivery after dispatch |
| Metro cities | 2-4 business days |
| Other cities and towns | 4-7 business days |
| Remote or hard-to-reach areas | 7-10 business days |
These are estimates, not guarantees. Delivery may take longer because of weather, public holidays, courier delays, remote locations, or other circumstances beyond our control. You can enter your PIN code at checkout to check whether we deliver to your area.
6. Delivery Delays and Events Beyond Our Control
Delivery or dispatch may occasionally be affected by circumstances outside our control, including severe weather, natural disasters, strikes, transportation disruptions, government restrictions, public emergencies, courier network disruptions, or other similar events.
Where such circumstances occur, delivery timelines may be extended. We will make appropriate efforts to process and deliver affected orders as soon as normal operations resume.
This section applies to such circumstances throughout this Shipping Policy and avoids the need to repeat the same exceptions in individual sections.
7. Incorrect or Incomplete Shipping Address
Customers are responsible for providing complete and accurate delivery information, including:
- Full delivery address
- Correct PIN code
- Valid mobile number
- Any other information required to complete delivery
If you notice an error in your shipping information after placing an order, please contact our customer support team as soon as possible.
Once an order has been dispatched, we may not be able to change the delivery address.
Delivery delays or failures caused by incorrect, incomplete, or inaccurate information provided by the customer may require additional delivery or reshipping charges.
8. Failed Delivery Attempts
Our courier partner may make delivery attempts in accordance with its delivery procedures.
Delivery may be unsuccessful if:
- The customer is unavailable at the delivery location.
- The customer cannot be contacted.
- The delivery address is incorrect or incomplete.
- The customer refuses to accept the shipment.
- The location cannot be accessed or serviced by the courier.
If delivery remains unsuccessful, the shipment may be returned to us.
9. Undeliverable PIN Codes
While we aim to deliver to as many locations across India as possible, certain PIN codes may not be serviceable by our courier partners.
If an order is placed for a location that subsequently cannot be serviced, we may contact you regarding the available options, including cancellation and refund where applicable.
10. Return to Origin (RTO)
An order may be marked as Return to Origin (RTO) and returned to us when delivery cannot be successfully completed.
RTO may occur due to reasons including:
- Multiple unsuccessful delivery attempts
- Customer unavailability
- Incorrect or incomplete delivery address
- Incorrect contact information
- Customer refusal to accept the shipment
- Delivery location becoming unserviceable
Once the returned shipment is received by us, please contact our customer support team for assistance regarding reshipment, cancellation, or refund eligibility, as applicable under our policies.
Additional shipping charges may apply to reshipment where the original delivery failed due to incorrect customer-provided information, refusal to accept the shipment, or repeated unsuccessful delivery attempts.
11. Order Tracking
Once your order has been dispatched, we will provide available tracking information, such as a tracking number or tracking link, through the communication details provided with your order.
Please allow some time after dispatch for the courier partner's tracking system to update the shipment status.
12. Order Status and Customer Support
Where available, you can check your order status through your account on our website or by using the tracking information provided after dispatch.
If you experience any issues with your order, tracking, or delivery, please contact our customer support team.
13. Changes to This Shipping Policy
We may update or modify this shipping policy from time to time to reflect changes in our shipping practices, courier arrangements, business operations, or applicable requirements.
Any revised policy will become effective when it is published on our website. The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.
14. Contact Us
For questions, concerns, or assistance regarding shipping, delivery, or your order, please contact:
Revami Naturals
Phone: +91 9824228881
Email: help@revaminaturals.com
Customer Support Hours: [Monday–Saturday, 09:00 AM - 07:00 PM]